Email is a part of nearly every facet of modern life. From an important report for your boss to an informal note for a family ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

When recruiting for a new position with my own firm a few months ago, I had the opportunity to step into the shoes of a hiring manager. Not usually getting to "play" on the other side of the table, I ...

There’s no avoiding email. Akin to a coffee shop on every city corner or endless fast food joints along highways rest stops, emails are everywhere. They clutter our inboxes, electronically scream at ...

The best way to prevent customers from hitting the unsubscribe button? Use proper email etiquette — be considerate of their preferences, time and attention. Here are five ways to achieve that.