With the range of telephonic services growing by the day, Una McCaffrey adds up the cost of those wrong numbers THE world of directory enquiries used to be a simple place: there was one provider, one ...

Communications watchdog Ofcom and premium rate regulator Icstis have published the results of their study into the deregulated directory enquiries market – and they're a bit of a mixed bag. The ...

From 1957 to 2003, British landline callers wanting directory enquiries could dial only one number: 192. Ten years ago, in 2002, this all changed when telecom regulator Oftel (now Ofcom) opened up the ...

But those shiny adverts work so well... Consumers don't care about how good a service is when using directory enquiries services - they're led by advertising, a new report from communications watchdog ...

Directory enquiries firm 11850 is downright awful value. It’s mind-boggling to think that it can get away with charging nearly double the rate of the cheapest guys on the market. 11850 (the one ...

The UK’s “192” directory enquiries (DQ) market will soon change out of all recognition. That famous number – and its international offshoot, 153 – will be replaced by a mass of competing six-digit ...

In August 2003 the 192 directory enquiries telephone number was replaced by a dozen or so new players offering rival services. Confused? Then use our simple guide to all the providers and what they ...