Early users of Starlink received a perplexing email in November 2025, notifying them that SpaceX would no longer be supporting software updates to their first-generation router. To address this ...

In November 2025, Starlink announced that it would phase out its first-generation (Gen 1) Wi-Fi routers that came bundled with initial Starlink internet connections. Subscribers still using the Gen 1 ...

Starlink has started notifying customers that one of its oldest routers is nearing the end of official support. If your setup dates back to Starlink’s early rollout in 2020, you may already qualify ...

SpaceX says that it will replace your Starlink Gen 1 routers free of cost. To that extent, the company is sending emails to its customers saying that Gen 1 routers will not receive software updates in ...

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We may receive a commission on purchases made from links. Despite its promises of speedy internet, your real world experience with Starlink may have been challenging. However, for many people living ...

Early Starlink adopters are getting a small but welcome surprise from SpaceX. Customers who signed up during Starlink’s early rollout in 2020 are now being offered a free router upgrade, as the ...

For now, new users still have the option to just buy the hardware upfront.

Starlink is designed to be quick and easy to set up yourself, removing the need to hire an expert and shell out extra cash, which is especially useful if you're out in the middle of nowhere. A major ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) I've been testing SpaceX's satellite ...